Service Terms & Conditions
Last Updated: May 2026
By requesting or accepting services from Landrun Logistics Inc. ("Landrun"), the Customer or Carrier (as applicable) agrees to the following terms and conditions of service ("Terms").
Landrun may from time to time change these Terms. Any changes are effective immediately upon publication on our website at www.landrunlogistics.ca/terms-conditions.
Definitions and Scope
1.1 Definitions
These Terms govern the provision of Services by Landrun Logistics Inc. operating under MC# 1815989. Landrun acts as a transportation broker arranging for motor carriage of Goods within Canada, the United States of America ("U.S.") and Mexico ("North America"). Landrun's responsibility is limited to arranging for, but not actually performing, transportation of Goods.
1.2 Broker Status
Landrun is a licensed property transportation broker and is not a motor carrier. Landrun does not own, operate, or control any transportation equipment. The insertion of Landrun's name on bills of lading, rate confirmations, or other shipping documents does not change Landrun's status as a broker.
Customer/Shipper Obligations and Terms
2.1 Shipping Instructions
Customer must provide complete and accurate shipping instructions including: complete origin and destination addresses with contact information; description of Goods including weight, dimensions, piece count, and commodity; special handling requirements; pickup and delivery dates and times; and value of Goods if insurance coverage above standard limits is required.
2.2 Restricted and Regulated Goods
Customer shall not tender hazardous materials, dangerous goods, temperature-controlled commodities, food products, pharmaceuticals, or other restricted goods without providing Landrun with:
Customer must comply with all applicable laws relating to the transportation of such goods including but not limited to Transportation of Dangerous Goods Act (Canada), 49 CFR (U.S.), and Food Safety Modernization Act requirements.
2.3 Loading and Securing
If Customer loads the Goods onto Carrier's equipment, Customer shall:
Customer shall be responsible for any loss, damage, or expenses resulting from improper loading, securing, or weight distribution.
2.4 Drop Trailers and Unattended Equipment
If Customer requests equipment to be dropped at a location and left unattended by Carrier, Customer shall be responsible for any loss or damage to equipment or Goods occurring during the period the equipment is unattended. Customer shall maintain adequate security measures and insurance coverage for such equipment.
2.5 Consequences of Incomplete Instructions
If Customer fails to provide complete and accurate instructions for transportation of Goods, neither Landrun nor the Carrier will be liable for cargo loss, damage, delay, or additional charges resulting from such incomplete or inaccurate information.
Carrier Selection and Qualification
3.1 Carrier Authorization and Qualification
Landrun will engage only Carriers that possess the authorizations, qualifications, and insurance required by applicable law for the provision of motor carriage of goods. Landrun will request and verify:
3.2 Broker-Carrier Agreements
Landrun will enter into written broker-carrier contracts with Carriers that comply with applicable regulations ("Broker-Carrier Agreement"). Each Broker-Carrier Agreement will:
3.3 Equipment Standards
Landrun requires Carriers to provide equipment that is safe, clean, suitable for the intended cargo, and compliant with all applicable equipment regulations. For temperature-controlled shipments, equipment must be capable of maintaining required temperatures. For food-grade shipments, equipment must meet sanitation standards.
Carrier Terms and Obligations
4.1 Acceptance of Load Tender
By accepting a load tender from Landrun (whether via written rate confirmation, electronic acceptance, or physical pickup of Goods), Carrier agrees to be bound by these Terms, the applicable Broker-Carrier Agreement, and all terms specified in the rate confirmation for that shipment. Acceptance of a load constitutes Carrier's agreement to transport the Goods in accordance with the instructions provided and applicable law.
4.2 Operating Authority and Insurance
Carrier represents and warrants that it:
Carrier shall promptly notify Landrun of any suspension, revocation, or limitation of its operating authority or insurance coverage.
4.3 Cargo Care and Transportation
Carrier shall:
4.4 No Rebroker or Double-Broker
Carrier shall not rebroker, subcontract, or arrange for transportation of Goods with any other carrier without prior written authorization from Landrun. Any unauthorized rebroker or double-broker constitutes a material breach. If Carrier rebrokers without authorization, Carrier:
4.5 Cross-Border Requirements
For cross-border shipments, Carrier must hold valid authority to operate in all countries involved and maintain required customs bonding. Carrier is responsible for ACE eManifest electronic filing (Canada-U.S.), PARS/PAPS procedures, Pre-Arrival Review System (PARS) clearance submissions, and CTPAT/CSA certifications where required. Carrier shall comply with all border crossing requirements and shall not cause delays due to lack of proper documentation or authority.
4.6 Communication and Tracking
Carrier shall maintain open communication with Landrun and provide timely updates including: confirmation of pickup with timestamp; en route updates as requested; notification of any delays or service failures; and confirmation of delivery with proof of delivery documentation. Carrier shall be reachable by phone and email during transportation.
Insurance Requirements
5.1 Minimum Coverage Requirements
For Services within Canada and the U.S., Landrun will require Carriers to maintain insurance coverage with minimum limits as follows:
For Services within or to/from Mexico, Broker-Carrier Agreements will require insurance coverage with limits not less than those required by the Federal Roads, Bridges and Trucking Law (Ley de Caminos, Puentes y Autotransporte Federal).
5.2 Certificate of Insurance
Carrier shall provide Landrun with valid certificates of insurance naming Landrun Logistics Inc. as certificate holder. Carrier shall provide thirty (30) days advance written notice of any cancellation, material change, or non-renewal of coverage. Any lapse in coverage shall constitute grounds for immediate suspension of Carrier from Landrun's carrier network.
5.3 Higher Value Shipments
Where the declared value of Goods exceeds the Carrier's cargo insurance limit, Customer may request additional cargo insurance coverage. Additional premiums for such coverage shall be borne by the Customer. Landrun will arrange for supplemental coverage only if Carrier agrees in writing to accept liability for the higher declared value.
Payment Terms
6.1 Payment by Customer
Services shall be paid for in accordance with Landrun's prevailing rates and payment terms as agreed between Customer and Landrun. Landrun will provide Customer with invoices complying with all applicable tax and legal requirements including GST/HST and QST registration numbers.
Standard Payment Terms: Unless otherwise agreed in writing, all invoices are due and payable within thirty (30) days from the date of invoice (Net 30). A service charge of 2% per month (24% per annum) will be applied to all amounts outstanding beyond these terms.
In the event that collection efforts are required, Customer agrees to pay all reasonable collection costs including legal fees, whether or not litigation has commenced.
Payment of Services to Landrun fully discharges Customer and consignee of any liability to the Carrier for freight charges. Customer need not make duplicate payment to any Carrier for services arranged by Landrun.
6.2 Payment to Carrier
Carrier payment terms are established in the Broker-Carrier Agreement and applicable rate confirmation for each shipment. Payment shall be made only upon receipt of:
Landrun may utilize factoring or other payment mechanisms and Carrier acknowledges that assignment of freight charges to a factoring company does not relieve Carrier of its obligations under these Terms.
6.3 Freight Charge Disputes
Any disputes regarding freight charges must be raised in writing within fifteen (15) days of invoice date. Failure to dispute charges within this period shall constitute acceptance of the charges as accurate. Undisputed portions of invoices remain due per the original payment terms.
Liability, Loss, Damage and Claims
7.1 Broker Non-Liability
Since Landrun is a transportation broker and not a motor carrier, Landrun is not liable for loss, damage, or delay to Goods during transportation. Liability for cargo loss, damage, or delay rests with the Carrier actually performing the transportation. Landrun's obligations are limited to using reasonable care in selection of qualified Carriers and arranging transportation in accordance with Customer's instructions.
7.2 Carrier Liability Limits
Carrier liability for cargo loss or damage is limited as follows:
7.3 Carrier Liability Exclusions
Neither Landrun nor Carrier shall be liable for loss, damage, or delay caused by or resulting from:
7.4 Claims Procedure and Time Limits
Claims for loss or damage to Goods must be made directly against the Carrier as follows:
If Landrun pays a cargo claim on behalf of Carrier, Landrun shall be subrogated to all of Customer's rights against the Carrier and Customer hereby assigns and authorizes Landrun to pursue recovery from the Carrier.
7.5 Limitation on Consequential Damages
Under no circumstances shall Landrun or Carrier be liable for special, incidental, consequential, or punitive damages including but not limited to loss of profits, loss of customers, loss of use, or business interruption, even if advised of the possibility of such damages. This limitation applies unless Customer has informed Landrun and Carrier in writing of the potential for such damages and the specific value at risk, and Carrier has agreed in writing to accept liability for such consequential damages.
7.6 Refused or Undeliverable Shipments
If Carrier cannot complete delivery due to reasons beyond its control (including consignee refusal, consignee unavailable, incorrect address, or Customer instruction), Landrun will notify Customer of the failed delivery and the reason. Customer shall have twenty-four (24) hours to provide disposition instructions (redeliver, reroute, or return). If Customer does not provide timely instructions, Customer authorizes Landrun and Carrier to dispose of the Goods as permitted by law and releases Landrun and Carrier from liability. Customer is responsible for all charges associated with storage, redelivery, or disposal of refused or undeliverable shipments.
Trade Compliance and Cross-Border Movements
8.1 Customer Trade Compliance Representations
Customer represents and warrants that:
8.2 Import and Export Compliance
Customer is responsible for:
Customer acknowledges that all Goods tendered for transportation are legally authorized for export/import and are properly documented. Customer ensures that all goods are legal to transport and possess in all relevant jurisdictions.
8.3 Landrun's Role in Cross-Border Movements
Landrun is not a customs broker, freight forwarder, or "third party record keeper" for import/export purposes. Landrun's role is limited to arranging motor carriage. Customs brokerage services, if required, must be arranged separately by Customer or by Carrier if Carrier offers such services. Landrun has no responsibility for customs clearance, payment of duties or taxes, or maintaining records for customs purposes.
Indemnification
Customer Indemnification
Customer shall indemnify, defend, and hold harmless Landrun and its officers, directors, employees, agents, and representatives from and against any and all claims, liabilities, losses, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
Carrier Indemnification
Carrier shall indemnify, defend, and hold harmless Landrun and its officers, directors, employees, agents, and representatives from and against any and all claims, liabilities, losses, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
Confidentiality
Each party shall maintain the confidentiality of the other party's proprietary and confidential information including pricing, customer lists, trade secrets, and business methods. Confidential information may only be disclosed as required for performance of Services, as required by law or court order (with prior notice to the disclosing party where permitted), or with the express written consent of the disclosing party. This obligation survives termination of the business relationship.
Independent Contractor Relationship
Landrun is an independent contractor and not an agent, employee, partner, or joint venturer of Customer or Carrier. Nothing in these Terms creates any employment, agency, partnership, or joint venture relationship. Landrun has no authority to bind Customer or Carrier to any agreement or obligation. No labor or employment relationship is created between Landrun and any Carrier or between Landrun and any Customer.
Notices
All notices under these Terms shall be in writing and delivered by:
Notices to Landrun shall be sent to: legal@landrun.ca with acknowledgment of receipt required within two (2) business days. Notices are effective upon receipt or, if sent by email, upon transmission if sent during business hours or on the next business day if sent after business hours.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be resolved by the courts of competent jurisdiction in Montreal, Quebec, Canada. Each party irrevocably submits to the exclusive jurisdiction of such courts and waives any objection to venue in such courts.
For transportation services performed within the United States, the applicable U.S. federal transportation statutes and regulations (49 U.S.C. and 49 CFR) shall also apply. For services in Mexico, applicable Mexican transportation law shall govern the Carrier's performance.
General Provisions
14.1 Assignment
Neither Customer nor Carrier may assign or transfer any rights or obligations under these Terms without prior written consent of Landrun. Landrun may assign these Terms or any rights hereunder to any affiliate or successor entity. Any attempted assignment in violation of this section is void.
14.2 Amendment
Landrun reserves the right to modify these Terms at any time by posting updated Terms on www.landrunlogistics.ca/terms-conditions. Continued use of Services after changes are posted constitutes acceptance of the modified Terms. Material changes will be communicated by email to the address on file.
14.3 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed and the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely approximates the intent and economic effect of the invalid provision.
14.4 Waiver
No waiver of any provision of these Terms shall be deemed or shall constitute a waiver of any other provision, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by the party making the waiver.
14.5 Entire Agreement
These Terms, together with any executed Broker-Carrier Agreements, Customer Service Agreements, rate confirmations, and documents expressly referenced herein, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral.
14.6 Force Majeure
Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control including acts of God, war, terrorism, strikes, embargoes, government actions, pandemics, fires, floods, accidents, or interruptions of transportation facilities. The affected party shall promptly notify the other party and use reasonable efforts to minimize the impact of such events.
14.7 Headings
The section headings in these Terms are for convenience only and have no legal or contractual effect. They shall not affect the interpretation of any provision.
14.8 Survival
The following provisions shall survive termination or expiration of these Terms: Sections 6 (Payment Terms for amounts due), 7 (Liability and Claims for pending claims), 8 (Trade Compliance), 9 (Indemnification), 10 (Confidentiality), 13 (Governing Law and Dispute Resolution), and this Section 14.
14.9 Language
These Terms are drafted in English. A French translation may be provided for convenience, but in the event of any conflict or inconsistency between the English and French versions, the English version shall prevail.
Acknowledgment
By accepting Services from or providing Services to Landrun Logistics Inc., you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
LANDRUN LOGISTICS INC. · MC# 1815989
Montreal, Quebec, Canada
www.landrunlogistics.ca · legal@landrun.ca